Diversified Adjustment Service, Inc. is a nationally licensed collection agency that helps businesses recover outstanding past due receivables. We specialize in ethical, compliant debt recovery. Our approach combines experienced professionals, omni-channel communication strategies, and a secure 24/7 client portal to deliver effective recovery while protecting our client reputations.

Diversified has been in business for over 45 years.

Yes, Diversified is a BBB-accredited company.

Yes, Diversified is a certified Women’s Business Enterprise (WBE).

Diversified combines decades of industry experience, advanced technology, strict compliance standards, and a professional omni-channel communication approach designed to recover revenue while protecting client reputations.

Diversified specializes in collections for industries such as healthcare, small business, financial services, government, communications, education, utilities, and others that require professional accounts receivable recovery services. We handle Commercial B2B (Business-to-Business), Consumer B2C (Business-to-Consumer), and C2B (Consumer-to-Business) accounts.

Yes, we’re Licensed, Bonded, Insured and HIPAA and HITECH Compliant nationwide. We are one of the few agencies in the country that also provide our clients with 10M in cyber insurance.

Placing your accounts with Diversified for collections is easy and free of charge. We charge a small contingency fee for collection, meaning there is no charge unless we collect. The contingency fee is based on the number of accounts placed for collection, the average balance, and the age of the accounts at placement.

No. There is no setup fee to begin working with Diversified Adjustment Service. Our services are provided on a contingency basis, meaning there is no cost unless we successfully recover funds.

Accounts can be submitted securely through our client portal, encrypted file transfer, or other secure methods approved by you.

Diversified provides client remittances monthly via electronic ACH transfer or by paper check.

Yes. When appropriate and in compliance with all regulations, Diversified may report accounts to major credit bureaus to encourage resolution of outstanding balances.

Diversified maintains strict data security protocols and complies with all applicable federal and state regulations to protect sensitive consumer and client information.

Accounts are reviewed and worked on promptly, usually within 48 hours of placement, to maximize early recovery opportunities and improve results.

Diversified utilizes an omnichannel communication strategy that can include phone, written correspondence, email, SMS, and other compliant communication channels. This approach improves engagement while ensuring that all communications comply with applicable federal and state regulations.

Yes. Diversified Adjustment Service provides clients with a FREE, secure online portal available 24/7. Clients can view account activity, submit accounts for collection, review payments, and access reports at any time.

Diversified uses respectful, professional communication to work with patients and encourages resolution of outstanding balances. Our team understands the sensitive nature of medical debt and focuses on solutions that help patients resolve their accounts while preserving the provider–patient relationship. Diversified is HIPAA compliant.